WELCOME TO THE PRESENTATION
ON THE MEDIAI APP
BRIDGING THE GAP IN MEDICAL CARE FOR TRAVELERS
Introduction
•The MEDIAI app aims to address the challenges faced by
travelers seeking medical help and treatment in unfamiliar
environments.
•The app serves as a bridge between patients and
hospitals, particularly designed for travelers who do not
speak the local language.
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The Need For The
MEDIAI App
•Travelers often encounter difficulties when
seeking medical care in foreign countries due to
language barriers and unfamiliarity with the local
healthcare system.
•The MEDIAI app addresses these challenges by
providing a platform for efficient communication
and access to medical services.
3
Main Goal Of The
MEDIAI App
•Our main goal is to provide fast and responsive medical
care to travelers by evaluating their situations swiftly
and offering efficient healthcare services.
•We strive to create a safe environment for travelers in
need of medical care, ensuring they can effectively
communicate their symptoms, medical history, and
related information.
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Multilingual Communication
The app enables travelers to
communicate their healthcare needs in
their preferred language, overcoming
language barriers between patients
and healthcare providers.
Secure Medical File Access
Patients can securely share their
medical files with hospitals,
ensuring accurate diagnosis and
appropriate treatment.
Location-Based Hospital Search
The app helps travelers locate nearby
hospitals and filter them based on
specific medical needs or symptoms.
Real-time Chat
Instant communication between patients and
healthcare providers allows for quick inquiries,
updates, and information exchange.
Invoicing and Insurance Claims
The app generates detailed invoices in
the patient's preferred language,
facilitating reimbursement of medical
fees from travel insurance providers.
Key Features Of The
MEDIAI App
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Benefits Of The MEDIAI App
Section 1: Benefits for Ambulance Services
Quick Access to Patient Files
Ambulance services can easily access
important medical information, like
medical history, allergies, and
medications, through the MEDIAI app.
This helps them make informed decisions
and provide appropriate care right away.
Accurate Patient Location
The app allows ambulance services to
accurately locate patients, helping
them determine the nearest medical
facility and reduce response time. It
enables efficient navigation for timely
arrival and prompt medical attention.
Symptom Assessment
Ambulance services receive information
about the patient's symptoms, enabling
them to evaluate the situation's severity
and prepare necessary resources in
advance. This improves the effectiveness of
medical care on-site.
Streamlined Communication
The app facilitates seamless
communication between ambulance
services, hospitals, and patients, saving
time during emergencies and allowing
staff to focus on immediate medical care.
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Benefits Of The
MEDIAI App
•Preemptive Information Gathering: Hospitals have
access to crucial patient information in advance through
the app, including medical history and previous
treatments. This helps them prepare for the patient's
arrival.
•Efficient Resource Allocation: Early access to patient
files allows hospitals to allocate resources effectively,
assigning appropriate medical personnel, preparing
specialized equipment, and arranging suitable
treatment areas.
•Accurate and Prompt Medical Care: Detailed patient
information through the app enables hospitals to
provide precise diagnoses and treatment plans,
reducing delays and improving patient outcomes.
Section 2: Benefits For Hospitals
7
Benefits Of The MEDIAI App
Section 3: Benefits for Travelers
Efficient and Effective Care
The app ensures that healthcare
providers promptly understand and
address travelers' medical needs,
facilitating efficient and effective care.
Peace of Mind
Travelers can confidently access medical care,
knowing their information is accurately conveyed and
understood. They can provide their symptoms,
medical history, and related information quickly,
leading to increased confidence and peace of mind.
Convenient Insurance
Reimbursement
The app's invoicing feature simplifies the
reimbursement process for travelers by
providing necessary documentation in their
native language and English. This makes it
convenient to claim medical expenses from their
travel insurance provider.
01 02 03
The MEDIAI app brings numerous benefits to all parties involved. Ambulance services and hospitals benefit from streamlined
communication, quick access to patient files, and improved efficiency. Travelers experience efficient and effective care, peace
of mind, and convenient insurance reimbursement, enhancing their overall healthcare experience while traveling.
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Conclusion
•The MEDIAI app revolutionizes the way travelers’
access medical care in foreign countries, eliminating
language barriers and enhancing communication
between patients and healthcare providers.
•Our app prioritizes the well-being of travelers,
providing them with efficient, safe, and accessible
healthcare services.
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MEDIAI App Features
The MEDIAI app offers a range of features that enhance the healthcare
experience for users. These features provide convenient access to medical
information, streamlined communication, and efficient healthcare delivery.
Here are the key features of the MEDIAI app:
•Al Integration
The MEDIA' app incorporates artificial intelligence technology to facilitate seamless
communication and provide advanced functionalities.
•Intelligent Translation
Using AI, the app offers real-time language translation between patients and
healthcare providers, ensuring effective communication and understanding.
•Contextual Information
The app leverages Al algorithms to provide relevant medical information based on
the patient's symptoms, medical history, and location.
•Smart Recommendations
Through AI analysis, the app can suggest suitable healthcare facilities based on the
patient's specific needs and preferences.
•Predictive Analytics
The app utilizes Ai-driven predictive analytics to anticipate potential medical
emergencies, allowing for proactive measures and timely interventions.
PART 1
MEDICAL BOOK
Personal Details
Full name:
Include the client's complete legal name to ensure accurate
identification and avoid any confusion.
Date of birth:
This helps determine the client's age and can be used for
various medical calculations
Gender:
Specify whether the client identifies as male, female, or
another gender identity. This is important for tailoring
healthcare recommendations and understanding potential
gender-specific conditions.
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Previous and current medical conditions:
Document any diagnosed medical
conditions the client has or has had in the
past. This includes chronic illnesses, such as
diabetes, hypertension, asthma, as well as
acute conditions like pneumonia or urinary
tract infections.
Allergies:
Document any known allergies, including
medication allergies, food allergies, and
environmental allergies. This information
helps prevent adverse reactions or
interactions during medical interventions.
Immunization history:
Keep track of the client's immunization
records, including dates and types of
vaccines received. This information helps
ensure proper vaccination schedules and
identifies any gaps or booster requirements.
Surgical history:
Record any previous surgeries the client
has undergone. This information is crucial
as it may impact future medical decisions
and treatment plans.
Family medical history:
Gather information about the client's
immediate family members (parents,
siblings, and children) and their medical
history. Certain conditions, such as heart
disease, cancer, or genetic disorders, can
have a familial component, so it's important
to identify potential risks.
Medications:
List all current medications the client is taking,
including prescription drugs, over-the-counter
medications, and dietary supplements. Include
details about the dosage, frequency, and
duration of use. This information is vital for
avoiding medication interactions and
monitoring treatment effectiveness.
01.
03.
05.
02.
04.
06.
Medical History
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Smoking habits
Determine if the client is a smoker, including
the frequency and duration of smoking. This
information helps assess the risk of
associated health conditions and guides
interventions for smoking cessation.z
Lifestyle Factors
Alcohol consumption
Gather details about the client's alcohol
consumption, including the frequency and
quantity consumed. Excessive alcohol use
can have adverse effects on health and may
require intervention or monitoring.
Physical activity level
Assess the client's physical activity level,
including the type, frequency, and duration
of exercise or physical exertion. This
information is valuable for promoting a
healthy lifestyle and preventing sedentary
behavior-related health issues.
Diet preferences/restrictions
Ask about any specific dietary preferences,
restrictions, or special diets the client
follows, such as vegetarian, vegan, gluten-
free, or low-sodium. Understanding dietary
patterns helps tailor nutritional advice and
address specific health concerns.
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Previous
Medical Records
•Request any previous medical records the client may have, such
as medical reports, discharge summaries, or consultation notes.
These documents provide valuable insights into the client's past
health conditions, treatments, and medical procedures.
•Laboratory test results: Include copies or summaries of relevant
laboratory test results, such as blood tests, urine tests, or genetic
testing. These results help monitor health indicators, track disease
progression, and assess treatment effectiveness.
•Imaging reports: If the client has undergone any imaging studies
like X-rays, MRIs, CT scans, or ultrasounds, collect the associated
reports. These reports provide important diagnostic information and
help guide future imaging assessments.
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Emergency Contacts
It's essential to collect the names and contact
information of trusted individuals who can be contacted
in case of emergency. This ensures that there are readily
available contacts who can be reached if immediate
assistance or consent is required.
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Insurance Information
If the client has health insurance coverage, record details about the
insurance provider, policy number, and any relevant coverage
information. This information is important for billing purposes and to
understand the extent of coverage for medical expenses.
Payment Preferences
How does the client prefer to handle payment for medical services
(e.g., insurance billing, self-payment, payment plans)?
Are there any specific financial
considerations or limitations that need
to be considered?
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Primary
Care Physician
Document the name and contact information of the
client's primary care physician. This ensures that there is
a central healthcare provider who oversees the client's
overall health and can be contacted for consultations,
referrals, or coordination of care.
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Preferred Pharmacy
Include the name and contact information of the client's
preferred pharmacy. This allows healthcare professionals to
send prescriptions directly to the designated pharmacy for
easy and convenient medication pickup or delivery.
By collecting these key pieces of information, MEDIAI will
provide a comprehensive overview of the client's medical
history, current health status, and relevant contact details. It
can serve as a valuable resource for healthcare providers,
ensuring efficient and personalized care. Remember to handle
and store this information securely and in compliance with
privacy laws and regulations to protect the client's
confidentiality and privacy.
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INTERACTIVE SYMPTOM
ASSESSMENT AND QUESTIONING
E N H A N C I N G P A T I E N T - C E N T E R E D C A R E T H R O U G H A I
Introduction
•Accurate symptom assessment is crucial in healthcare as it forms the foundation
for accurate diagnoses and effective treatment plans.
•Traditional methods of symptom assessment often rely on patients providing
limited or incomplete information, leading to potential gaps in understanding.
•A patient-centered approach is essential to gather comprehensive information,
considering individual experiences and variations in symptoms.
•Introducing our interactive symptom assessment and questioning feature, which
leverages AI technology to enhance the information-gathering process.
Note:
Accurate symptom assessment is the cornerstone of healthcare. It allows healthcare
professionals to understand the patient's condition, make informed diagnoses, and
develop personalized treatment plans. However, the conventional methods of symptom
assessment often fall short in obtaining comprehensive and detailed information. This is
where our interactive symptom assessment and questioning feature comes into play. By
adopting a patient-centered approach and utilizing AI technology, we aim to revolutionize
the way symptoms are evaluated and understood. Let's explore the benefits of this
innovative feature in the following slides.
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01
The primary goal of this
feature is to gather
information efficiently and
effectively about the
patient's medical
condition and symptoms.
02
Enable personalized and
targeted questioning to
identify relevant details. 03
Facilitate a thorough
understanding of the
patient's health concerns for
improved diagnosis and
treatment planning.
Key Objective
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Functionality Overview
1.Initial Inquiry:
•Patients are prompted to describe their symptoms and reasons for
seeking medical help.
•Open-ended questions encourage detailed responses.
2.Adaptive Follow-up Questions:
•Based on the patient's answer, the system generates follow-up
questions to delve deeper into specific symptom-related details.
•The questions dynamically adapt to the patient's response, aiming
to narrow down potential medical conditions efficiently.
3.Iterative Process:
•The interactive nature of the questioning allows for an iterative
process of information gathering.
•Clinicians can obtain a comprehensive understanding of the
patient's symptoms, their duration, triggers, severity, and associated
factors.1.
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Benefits
Enhanced Efficiency:
•Targeted questioning minimizes the time spent on irrelevant
information.
•Streamlines the symptom assessment process for healthcare
professionals.
Accurate and Comprehensive Information:
•Enables a systematic and structured approach to collecting
detailed symptom-related data.
•Facilitates more accurate diagnoses and treatment decisions.
Patient-Centered Approach:
•Engages patients actively in describing their symptoms, fostering a
sense of involvement and empowerment in their own healthcare.
•Encourages open communication, leading to a better patient-
provider relationship.
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Conclusion
•Interactive symptom assessment and questioning are a
pivotal component of our app, promoting patient-centered
care and improving diagnostic accuracy.
•The feature streamlines the information-gathering process,
empowering healthcare professionals with comprehensive
data to deliver personalized and effective care.
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Example Of How You Can Structure The
Initial Question And Subsequent.
Here's an example of how you can structure the initial question and subsequent follow-up questions to gather
information about the client's symptoms and their reasons for seeking medical help:
Initial Question:
"Please describe the symptoms or health concerns you are currently experiencing and the reason why you are
seeking medical help."
Follow-up Questions based on Client's Answer:
Client Answer: "I've been experiencing persistent headaches and dizziness for the past week."
Follow-up Question: "Can you describe the intensity of the headaches on a scale of 1 to 10, with 10 being the
most severe?"
Follow-up Question: "Do the headaches occur at specific times of the day or are they constant?"
Follow-up Question: "Have you noticed any triggers or factors that worsen or alleviate the headaches?"
Client Answer: "I have been feeling extreme fatigue and have been losing weight unintentionally."
Follow-up Question: "When did you first notice fatigue and weight loss?"
Follow-up Question: "Have you experienced any changes in appetite or any other associated symptoms?"
Follow-up Question: "Have you been under increased stress or have there been any recent significant life
events?"
Client Answer: "I have been having a persistent cough and experiencing shortness of breath."
Follow-up Question: "How long have you had the cough and shortness of breath?"
Follow-up Question: "Have you noticed any specific triggers or situations that worsen your symptoms?"
Follow-up Question: "Do you have a history of respiratory conditions or allergies?"
By actively listening to the client's answers and generating relevant follow-up questions, you can gather more specific information about their symptoms, their duration,
associated factors, and potential triggers. This iterative process can help in narrowing down possible medical conditions and provide a more focused understanding of the client's
health concerns. we maintain a supportive and empathetic tone throughout the conversation to ensure the client feels comfortable sharing their symptoms and concerns.
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PART 3
PATIENT
Patient App Download
And Member Number
The app caters to patients' needs by providing a user-friendly
interface and personalized member identification:
•Patients can easily download the app from Google Play Store, the
App Store, or access it on their PC or tablet.
•Upon downloading the app, each client receives a unique member
number that includes a country code and a 6-digit unique number.
•This member number serves as their identification within the app
and ensures a personalized experience.
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01
02
03
Patients can receive questions generated in
their local language, enabling them to
understand and respond comfortably.
These questions appear on their device's
screen in their preferred language,
promoting seamless interaction.
Hospital or ambulance staff will receive the patient's
response in their local language, allowing for clear
communication and accurate understanding.
ARTEFACT DESIGN
Multilingual
Interactive
Communication
The app fosters effective communication
between patients and healthcare
providers, overcoming language barriers:
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Secure File Access with
MEDIAI Pro Account
To ensure secure and authorized access to patient files, the app offers
the MEDIAI Pro account:
•Patients have the option to subscribe to the MEDIAI Pro account, which
requires a yearly fee of $5 USD.
•By subscribing to the MEDIAI Pro account, patients gain exclusive control
over granting access to their medical files.
•Healthcare providers can request access to a patient's files, and a popup
screen appears on the patient's device.
•The patient is empowered to approve or deny the request for file access,
maintaining full control over their privacy and data security.
*Note: Users with the free MEDIAI account can view their medical information
on their own device but cannot directly share it with healthcare personnel via
the app. However, they can present the information to healthcare providers
during consultations.
With the MEDIAI Pro account, patients have the assurance of secure file access,
allowing them to grant permission to healthcare providers while safeguarding
their privacy and maintaining control over their medical records. Users with the
free MEDIAI account can still access and view their medical information on their
device and share it with healthcare personnel in-person when needed.
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Inquiries And AI
Integration
The app empowers patients to seek additional information and engage
actively in their healthcare journey:
•Patients can utilize the app to ask questions about their medications,
diagnosis, or injuries, promoting a better understanding of their health
condition.
•The app's integration with AI technology enables the provision of relevant
information and insights based on patient inquiries.
•Patients can rely on the app to receive valuable information, empowering
them to make informed decisions about their health.
By organizing the patient-related features in this manner, the app ensures a
patient-centered approach, facilitating seamless communication, access to
medical records, and the opportunity for patients to actively participate in
their healthcare. The focus is on empowering patients, promoting
understanding, and fostering a collaborative relationship between patients
and healthcare providers.
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PART 4
AMBULANCE
ACCOUNT
Ambulance Account
And File Access
Ambulances play a critical role in emergency medical services. To
streamline their operations and ensure seamless patient care, the
app offers dedicated features for ambulances:
•Ambulances can create an account within the app using a
unique identifier starting with the letters "EMS" followed by 4
numbers.
•This unique identifier enables them to access patient files
securely and efficiently.
•By entering the client's unique number into their system,
ambulances can retrieve important medical information and
history, facilitating prompt and informed decision-making
during emergencies.
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01
02
04
03
Through the app's location
features, ambulances can
pinpoint the patient's precise
location, either through the
patient's shared location or
manually inputted address.
This ensures that ambulances
can navigate swiftly to the
patient's location, minimizing
response times and optimizing
emergency care.
Effective communication is
facilitated through the app,
allowing ambulances to relay
critical information to patients,
such as instructions for
immediate care, reassurance,
or updates on arrival times.
Patients can also provide
additional details or
communicate their condition to
the ambulance staff, enabling
efficient coordination and
ensuring the appropriate
medical resources are prepared.
Patient Location And
Communication
Locating and communicating with patients accurately are
vital aspects of ambulance services. The app incorporates
functionalities that enhance these capabilities:
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Estimated Arrival
Time Notification
Providing patients with timely information about the arrival of the ambulance is
crucial for reducing anxiety and improving overall patient experience. The app
includes features that enable ambulances to communicate estimated arrival
times:
»Ambulances can utilize the app to send estimated arrival time notifications
directly to the patient.
»This feature helps patients stay informed and prepared, allowing them to
make any necessary arrangements and ensure a smooth transition of care
upon the ambulance's arrival.
»By proactively sharing estimated arrival times, the app fosters transparency
and builds trust between patients and ambulance services.
By incorporating these functionalities into the app's ambulance section, the aim
is to enhance communication, improve response times, and optimize patient
care during emergencies. These features provide ambulances with the
necessary tools to access critical patient information, locate patients
accurately, and deliver prompt medical assistance while keeping patients
informed throughout the process.
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HOSPITAL
SECTION
Hospital Registration And
Unique Identification
Hospitals are an essential component of the healthcare ecosystem.
The app provides features specifically designed to streamline
hospital operations and improve patient care:
•Hospitals can download the app and complete the registration
process to obtain a unique identification number.
•This unique number serves as the hospital's identifier within the
app and starts with the letter "H," followed by 6 unique numbers.
•The hospital's name in English is associated with this unique
identifier, facilitating easy identification and access.
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Hospitals are required to complete an
application form within the app, providing
essential details such as working hours,
available doctors, and the types of
patients they can accommodate.
The application also includes the
hospital's address, phone
number, and integration with
Google Maps, enabling patients to
locate the hospital easily.
Hospital Application
And Information
To provide comprehensive information to patients and ensure accurate hospital selection, the app
offers a dedicated hospital application and information section:
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Hospital Listing And
Access Map
The app features a comprehensive hospital list that
allows patients to browse and select the most suitable
healthcare provider:
•Hospitals that have completed the application process
appear in a dedicated hospital list within the app or site.
•The hospital list provides relevant information, including
photos and an access map, to assist patients in making
informed decisions about their healthcare choices.
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The patient is presented
with a popup screen on
their device, allowing them
to grant or deny access to
their medical records.
Hospitals can access
patient files by entering
the patient's unique
identification number
within the app.
However, prior to gaining
access, hospitals must
request permission from
the patient.
Patient File Access
And Permission
Seamless access to patient files is crucial for hospitals to deliver effective and personalized care.
The app facilitates secure access to patient records:
4
0
Real-time Chat Between
Hospital And Patient
Effective communication between hospitals and patients is
essential for addressing inquiries, providing updates, and
exchanging relevant information:
•Once a connection is established, hospitals can communicate
with patients in real-time through a chat feature within the app.
•This chat functionality enables efficient and convenient
communication, fostering a collaborative approach to
healthcare.
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Filtered Hospital List
Based On Symptoms
To ensure patients receive appropriate and specialized care, the
app incorporates a feature that filters the hospital list based on the
patient's reported symptoms:
•When a patient provides information about their symptoms, the
app intelligently filters the hospital list, displaying only those
capable of treating the specific symptoms.
•This feature saves time and enables patients to directly connect
with hospitals equipped to address their medical needs.
By organizing the hospital features in this manner, the app aims to
optimize hospital operations, facilitate effective communication
with patients, and streamline the process of selecting and
accessing healthcare providers. The focus is on delivering
personalized care, enhancing patient experience, and ensuring that
patients can easily connect with hospitals that can cater to their
specific medical requirements.
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PART 5
PAYMENTS
FOR MEDICAL CHECK
Payments for Medical Check, Ambulance Services,
and Medication Using the App
In the MEDIAI app, patients have the convenience of
making payments for medical check-ups,
ambulance services, and in some cases, medication.
Here's how the payment process works:
Medical
Check Payments
•Patients can make payments for medical check-ups directly
through the MEDIAI app, if both the patient and the
hospital/ambulance service are members of the MEDIAI app.
•The app enables patients to settle their medical check-up fees
securely and conveniently using the credit card information
they have previously loaded into the app.
•This streamlined payment method eliminates the need for cash
transactions, providing a hassle-free experience for patients.
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Similar to medical check payments,
patients can also make payments
for ambulance services through the
MEDIAI app, if both the patient and
the ambulance service are
members of the MEDIAI app.
This feature ensures a seamless
and efficient payment process for
ambulance services, without the
need for cash transactions.
Ambulance
Services Payments
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Medication Payments
And Pharmacies
•In Japan, medication is often sold outside the hospital, and
patients can purchase their prescribed medication from
pharmacies located nearby.
•While the MEDIAI app facilitates payment for various
healthcare services, it's important to note that some
pharmacies may require payment to be made directly to
them.
•Patients may need to make separate payments for
medication purchases, following the payment methods
specified by the pharmacy. These payments are not
processed through the MEDIAI app.
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Invoicing And
Insurance Claims
•Once a payment is made to the hospital or ambulance services using the app, the app will generate
an invoice for the transaction. The invoice will be provided in the patient's native language as well as
in English.
•Patients can retain the invoice as a record of the payment, and it can be used for insurance
purposes.
•In their home country, patients can submit the invoice to their health insurance company to claim
reimbursement for the medical treatments received. This process facilitates smooth reimbursement
and helps patients manage their medical expenses effectively.
Foreigners who visit Japan often face challenges when it comes to claiming their medical fees spent in
Japan from their home country or traveler insurance companies. The main reason for this difficulty is that
invoices provided by Japanese hospitals are typically in Japanese, including the patient's name, making
it challenging for insurance companies to verify the invoice and the treatment provided. In many cases,
foreign patients who specifically request the invoice to be in English are refused by hospitals.
Some insurance providers require specific information about the treatment and costs incurred. Standard
Japanese hospital invoices often do not provide this detailed information, creating further complications
for insurance claims.
However, with MEDIAI, the app addresses this issue by providing a simple and easy-to-use interface for
hospitals to select the treatments provided to the patient and the corresponding costs. This functionality
allows MEDIAI to generate a detailed invoice that includes the necessary information required by
insurance providers. By providing invoices in both the patient's native language and English, MEDIAI
empowers patients to claim their medical expenses from their insurance provider with greater ease and
accuracy.
The invoicing feature of MEDIAI ensures that foreign patients have access to detailed and
comprehensive invoices, enabling them to claim their medical expenses more effectively from their
insurance providers. This not only simplifies the reimbursement process but also enhances the overall
experience for foreign patients seeking medical treatment in Japan.
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Payment Outside The
App And Invoicing
•Payments made outside the MEDIAI app, such as directly to a
pharmacy, cannot be issued an invoice through the app.
•Patients should retain any receipts or invoices provided by the
pharmacy for their records and insurance claims. These
transactions are separate from the invoicing system of the
MEDIAI app.
By integrating payment capabilities within the app, patients can
conveniently settle their medical check-up and ambulance
service fees. The invoicing feature provides patients with detailed
records in their preferred language, facilitating insurance claims
and reimbursement processes. It's important to follow specific
payment procedures for medication purchases, as these
transactions are separate from the app's payment system.
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Date of Payment: The
notification will indicate the
date on which the payment
was made by the patient.
Payment Amount: The
notification will specify the
amount paid by the patient for
the medical services received.
Patient Name: The
patient's name will be
included in the
notification, ensuring
accurate identification
of the individual who
made the payment.
Treatment Received
The notification will provide
details about the specific
treatment or services for which
the payment was made. This
information allows the hospital
to track and document the
services rendered.
Amount Paid
The notification will mention
the specific amount that the
patient has paid, enabling the
hospital to reconcile the
payment and update their
records accordingly.
Notification Of Payment
Notification of Payment Completion by the Patient to the Hospital via MEDIAI App:
Once a payment is made by the patient, the hospital will receive a notification through the MEDIAI app and via
email, which the hospital has set in advance for communication purposes. This notification serves as confirmation
that the payment has been successfully completed. The information included in the notification will be as follows:
Receiving this notification promptly allows the hospital to acknowledge the payment and continue the necessary steps in the patient's treatment process. It
ensures seamless communication between the patient and the hospital, facilitating any further progress or arrangements required after the payment has been
successfully made.
By implementing this notification feature, the MEDIAI app enhances transparency and efficiency in the payment process, providing both patients and hospitals
with real-time updates and enabling smooth coordination in the patient's ongoing healthcare journey.
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